FAQ's
How long will it take to recieve my order?
After orders undergo our 1-5 business day processing, (depends on order demand) orders are then shipped via USPS. Shipping time depends on the shipping method chosen at check out and varies by state. Most orders arrive within 2-7 business days for domestic orders. You can read more here.
Do you offer international shipping?
Yes, Curl Flip ships globally. If your country is not available, reach out through my website or Hello@CurlFlip.com. I am continually enhancing my shipping options!
What is your return Policy?
We do not accept exchanges. However, we do accept returns within 72 hours of delivery for any unopened or unused items. Returns are eligible for store credit only, and customers are responsible for the return shipping cost.
To initiate a return, please email us at Hello@CurlFlip.com within 72 hours of the delivery date. Please include your name, email, and order number. After 72 hours, orders are no longer eligible for return.
Once your return request is approved, you will have 7 postal business days (Monday to Saturday) to send the tracking information. If tracking is not received within 7 postal business days, the return will be voided and any incoming packages will be returned to sender.
Do you have a Rewards program?
YES! Please sign up for the CF Rewards. It is the icon in the bottom-right corner. (Shopping bag with the heart)
You earn 3 points per dollar spent, which can be redeemed for dollars off your next order or for free shipping!
It also comes with your own unique referral code. Every time you refer, they get $6 off their first purchas,e and you get a $6 off coupon for your next, and more!
When are you restocking your Head Wraps?
Currently, I do not have specific restock dates. To find out when your favorite items are back in stock, please sign up for restock notifications on the product page.
What's the difference between the two Wraps?
The Jersey Wraps are made with a more breathable, lighter weight ribbed jersey fabric. While the regular stretch wraps are made with a 4 way stretch buttery soft fabric.
What's the difference between the regular stretch wrap and the Wrap MINIS?
The original stretch wraps are 20" x 70", and the MINIS are 17" x 60". The size is the only difference. They both feature the same minimal to no slip ot tension feature.
Do you have head wraps for kids?
YES! The Wrap MINI's are perfect for kids ages 5 and up.
How do you wash your Wraps/Butta Bands?
All wraps and butta bands are machine washable. For best results, wash them on a delicate cycle or hand-wash using a mild detergent. You can tumble dry them on low heat or hang them to dry. To ensure the best cleaning and avoid any bleeding or fading, it's recommended to wash this fabric only with similar colors.
Can men use your products?
Yes, my products are made for everyone.
Can I be a brand ambassador?
Possibly! Please send me an email at Hello@CurlFlip.com!
